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Friday
Jun022017

Uniting Healthcare and Community: What Healthcare Customers Crave

Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

If you are a healthcare provider, you know it is no longer good enough to simply provide excellent medical care. The rapid growth and expansion of outpatient health care services have created a fiercely competitive market where patients (finally) have a choice. Hospital systems are becoming health systems with primary care networks; community clinics are expanding to vie for the growing insured populations; and disruptive retail and telehealth providers are filling the gaps with on-demand care. Add to this the rise of high-deductible health plans and patients not only have a choice in where they seek care—they are financially motivated to make informed decisions that maximize value. Patients have become consumers, and only the healthcare providers who understand what their patients really want will win their loyalty.

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Thursday
May252017

Autonomous Vehicles Part II: What Lies Ahead

CC image courtesy DimiTVP

In my previous post, Autonomous Vehicles Part I: The Future is Here, I discussed the exciting autonomous technology that already surrounds us. However, there’s still a lot we can expect down the road.

Everyone talks about the hurdles that impede the adoption of driverless cars – regulatory approval, insurance liability, and technology that isn’t quite foolproof (yet). But deployment of personal self-driving vehicles also faces some other “speed bumps”:

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Tuesday
May232017

Autonomous Vehicles Part I: The Future Is Here

EZ10 self-driving shuttle in use, photo by Joe Pobiner © Gensler

There’s been a LOT of talk about autonomous vehicles recently. Every automaker is promising a self-driving car within the next few years, and every conference has several sessions dedicated to the consequences of this new technology. But did you know that autonomous technology is already here? (And has been for quite some time.)

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Friday
May192017

From Macro to Micro: Improving the Healthcare Experience through the Design Process

The Healthcare and Paradigm Shift, Image © Gensler

This post is part of a series related to Uniting Healthcare + Community.

Amid the hustle and bustle of the hospital lobby at University of Maryland Medical Center (UMMC), a healthy man spends many of his days with strangers-made-friends—the security guard, the little lady that runs the gift shop, and the customers at his favorite cookie stand. He’s there not out of obligation or necessity—he’s neither sick nor a hospital employee. He’s there for community. A few years back his wife had passed; he came back to the hospital to feel a connection to her. In doing so, he created community, through an unconventional way and in an unexpected place.

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Friday
May192017

A Funny Thing May Happen on the Way to AI

Image: Markus Spiske

When we picture the future of technology, scenes from “The Terminator” or “2001: A Space Odyssey” might first enter our minds, showing us the end of humanity or the rampage of psychotic robots. But regardless of how it’s portrayed in films or the number of industry experts (Bill Gates, Elon Musk, Stephen Hawking) warning us of its risks, leading edge technology is growing at an incredible pace and with it, an ever more automated society.

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