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Entries in Hospitality (40)

Tuesday
Feb052013

InSPAration: Lessons from the land of tea salons and foot massages

Photo credit: Gensler

This blog post was originally published in HOTELS Magazine.

The hotel experience is, by nature, a refuge from the storm (of a chaotic business day, hours of travel, miles of sightseeing). A clean room, a comfortable bed, a good shower, endless Wi-Fi— these are the bones of refuge.

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Tuesday
Jan292013

Adaptive Reuse: Gentle people, restart your engines 

Photo credit: Gensler

This blog post was originally published in HOTELS Magazine.

Bottom line: Many important urban centers in the U.S. have little build-able, open space. What many of them do have to offer, though, is a nice supply of underperforming buildings, which could be a golden opportunity for hotel owners and developers looking to bring their brand to (or expand it in) those sought-after cities.

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Monday
Jan212013

Airport Hotels

The Hyatt Regency at Incheon Airport in South Korea. Photo credit: Gensler

This blog post was originally published in HOTELS Magazine.

It used to be that airport hotels had one major thing going for them: convenience. Located within eyeshot of the terminal, they were reliably OK, offering little to do and nothing worth remembering. They were odd ducks of the four-star set.

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Tuesday
Jan152013

Why Design Matters

Photo credit: Tom Ito

This blog post was originally published in HOTELS Magazine.

I was recently asked if I ever had a hotel stay that “changed my life.” With little hesitation, I found myself speaking with considerable emotion about one night this past year at the The Oberoi Amarvilas in Agra, India.

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Tuesday
Dec062011

How to Create Self-Actualizing Experiences for Customers: A Gensler Interview with Chip Conley 

Chip Conley founded Joie de Vivre Hospitality in 1987 in San Francisco, Calif., and under his leadership, which stresses a business model based on finding customers’ latent needs and addressing them, the company has grown to become the second biggest boutique hotel business in the United States.

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